Dr Ros Tolcher
Harrogate & District NHS Foundation Trust (HDFT) has been singled out as an example of “industry best practice” in the 2015/16 healthcare edition of The Parliamentary Review.
The reviews, established by former minister The Rt Hon David Curry, focus on an individual policy area with a strategic aim of raising standards by highlighting best practice.
HDFT has been chosen as a “shining example of what good looks like” following July’s “outstanding” for care report by the CQC.
The trust was commended by inspectors for the “overwhelming commitment” of staff with four core services rated as outstanding with the “pride and dedication of staff in all parts shining through”.
Director of The Parliamentary Review, Daniel Yossman, said: “It’s been an utter privilege to work with a range of organisations from across the country in this year’s Review.
“Without their input, our aims of spreading expert knowledge and raising standards simply would not be achievable.
“They’ll be a hard act to follow and next year’s organisations will have to be on the top of their game to meet the challenge.”
The report identifies that “despite rising demand and stretching efficiency targets, the trust achieved all of the national key performance targets for access.
More than 95 per cent of people attending the Emergency Department were also seen and treated or discharged within four hours. HDFT was also praised for delivering a small financial surplus at the end of a year which saw the majority of providers “spiral into deficit”. Chief executive Dr Ros Tolcher was highlighted for particular praise in the report. She said that the success of the trust was based on having a “capable and motivated workforce” and focusing on things which matter most to them. HDFT’s success in becoming a National Vanguard site in early 2015 was congratulated as was the clinical assessment team; a new approach to in-hospital care.
The report said: “Once again, this not-so small district general hospital is punching above its weight by capitalising on fresh opportunities and new ways of working – making a difference to patient care by focusing on what really matters to patients and staff.” SOURCE