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As small business owners we are regularly told ‘you can’t do it all, you need to outsource’. A quick google search reveals articles suggesting ‘must outsource areas' including content writing, HR, accounts and admin but outsourcing is not to be taken lightly and requires investment of both time and money.

So how do you decide what to outsource for your own business?

Whilst most people have heard of Stephen Covey’s Time Management grid which considers the two factors of relative urgency and importance when deciding how best to deal with a task, there is a similar model for outsourcing. The, not so catchy titled Harmon’s Process Strategy Matrix, highlights the two key factors to assess when considering what to outsource.

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