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You could be owed a refund for your TV License

A million people have been affected by the Bisdale transmitter fire and as some continue to suffer signal issues, the BBC confirm that you could be owed a refund.



The blaze started on 10th August leaving the North East, including North Yorkshire without access to popular services, such as the BBC, Freeview, DAB and FM radio for almost a month.


Issues in repairing the mast have seen the problems continue, and if you are one of this affected, you could get a refund n your TV license.


The refunds will be offered to people who have been unable to receive TV coverage for more than a month, and who are unable to view BBC programming via BBC iPlayer and on cable and satellite platforms.

Homes that had a signal restored within a month will not be eligible for a refund.

A TV Licensing spokesperson said: "Customers in the affected area who have been unable to receive TV coverage for over a month, and who are unable to view BBC programming through BBC iPlayer and on cable and satellite platforms, will be eligible for a refund or be offered a free extension to their TV Licence to cover the months affected.

"We are continuing to work with our suppliers Arqiva to ensure services in the affected area are resumed as soon as possible."


Customers can request a refund through the TV Liensing website or calling TV Licensing call centre 0300 790 6096 after 10th September.


Further help with services can be found here